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a pair of headphones with a neckband and a neckbanda pair of headphones with a neckband and a neckband

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FAQ's

📦 How can I track my order?

Once your order is shipped, you’ll receive a tracking link via SMS or WhatsApp to track it live.
Tracking Link

🚚 How long does delivery take?

Standard delivery usually takes 3–7 working days depending on your location.

💳 Which payments are accepted?

We accept UPI, credit/debit cards, net banking, wallets, and cash on delivery (COD).

💰 Cash on Delivery available?

Yes, COD is available on most products. You’ll see the option at checkout.

⏳ Why hasn’t my order arrived yet?

If you don’t receive your order within 7–10 days, please contact us on WhatsApp or Email with your order details.

🔁 What’s your return policy?

We offer a 7-day exchange window for eligible products. Items must be unused and in original packaging.

🛡 Do products come with warranty?

Yes, selected products come with seller or brand warranty, as mentioned on the product page.

📞 How can I contact ElectroNix support?

You can reach us via WhatsApp support or Email for quick assistance.